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A | 企业及团队出行的普遍痛点 现在不管是日常企业差旅、团建,还是大型会议团、演出团、游学团甚至跨国务工团队出行,都面临不少共性问题。 LONDON -- The European Commission on Thursday made a formal, legally binding request for information from Elon Musk's social media platform X over its handling of hate speech, misinformation and violent terrorist content related to the Israel-Hamas war.It is the first step in what could become the EU's inaugural investigation under the Digital Services Act, in this case to determine if the site formerly known as Twitter is in compliance with the tough new rules meant to keep users safe online and stop the spread of harmful content.San Francisco-based X has until Wednesday to respond to questions related to how its crisis response protocol is functioning. Responses to other questions must be received by Oct. 31. The commission said its next steps, which could include the opening of formal proceedings and penalties, would be determined by X's replies.Representatives for X did not immediately respond to a message seeking comment. The company's CEO, Linda Yaccarino, said earlier that the site has removed hundreds of Hamas-linked accounts and taken down or labeled tens of thousands of pieces of content since the militant group's attack on Israel. One social media expert called the actions “a drop in the bucket."Yaccarino on Thursday outlined steps taken by X to combat illegal content flourishing on the platform. She was responding to an earlier letter from a top European Union official for information on how X is complying with the EU's new digital rules during the Israel-Hamas war. That letter, which essentially served as a warning, was not legally binding — the latest one, however, is. “X is proportionately and effectively assessing and addressing identified fake and manipulated content during this constantly evolving and shifting crisis,” Yaccarino said in a letter to European Commissioner Thierry Breton, the 27-nation bloc's digital enforcer.But some say the efforts are not nearly enough to tackle the problem.“While these actions are better than nothing, it is not enough to curtail the misinformation problem on X,” said Kolina Koltai, a researcher at the investigative collective Bellingcat who previously worked at Twitter on Community Notes. “There is an overwhelming amount of misinformation on the platform," Koltai said. "From what we have seen, the moderation efforts from X are only addressing a drop in the bucket.” Since the war erupted, photos and videos have flooded social media of the carnage, including haunting footage of Hamas fighters taking terrified Israelis hostage, alongside posts from users pushing false claims and misrepresenting videos from other events. The conflict is one of the first major tests for the EU’s groundbreaking digital rules, which took effect in August. Breton fired off a similar letter Thursday to TikTok, telling CEO Shou Zi Chew that he has a “particular obligation” to protect child and teen users from “violent content depicting hostage taking and other graphic videos” reportedly making the rounds on the video sharing app. For X, changes that Musk has made to the platform since he bought it last year mean accounts that subscribe to X's blue-check service can get paid if their posts go viral, creating a financial incentive to post whatever gets the most reaction. Plus, X's workforce — including its content moderation team — has been gutted.Those changes are running up against the EU's Digital Services Act, which forces social media companies to step up policing of their platforms for illegal content, such as terrorist material or illegal hate speech, under threat of hefty fines. “There is no place on X for terrorist organizations or violent extremist groups and we continue to remove such accounts in real time, including proactive efforts,” Yaccarino wrote in the letter posted to X.X has taken action to “remove or label tens of thousands of pieces of content,” Yaccarino said, pointing out that there are 700 unique Community Notes — a feature that allows users to add their own fact-checks to posts — "related to the attacks and unfolding events." The platform has been “responding promptly” and in a “diligent and objective manner” to takedown requests from law enforcement agencies from around the world, including more than 80 from EU member states, Yaccarino said. Koltai, the researcher and former Twitter employee, said Community Notes are not an “end-all solution to curtailing misinfo” and that there are gaps that the feature just can't fill yet.“There are still many videos and photos on X that don’t have notes that are unmoderated, and continue to spread misleading claims,” she said. Since Musk acquired Twitter and renamed it, social-media watchers say the platform has become not just unreliable but actively promotes falsehoods, while a study commissioned by the EU found that it's the worst-performing platform for online disinformation. Rivals such as TikTok, YouTube and Facebook also are coping with a flood of unsubstantiated rumors and falsehoods about the Middle Eastern conflict, playing the typical whack-a-mole that erupts each time a news event captures world attention.Breton, the EU official, urged TikTok's leader to step up its efforts at tackling disinformation and illegal content and respond within 24 hours. The company did not reply immediately to an email seeking comment. Breton's warning letters have also gone to Mark Zuckerberg, CEO of Facebook and Instagram parent Meta. —AP Technology Writer Barbara Ortutay in Oakland, California, contributed to this report.。

B | 比如行程规划复杂,尤其是多地到同一目的地、多地联程的行程,单靠企业行政人员或出行组织者自行对接,不仅耗费大量时间精力,专业度不足也很容易出现行程疏漏;出行旺季舱位紧张,零散预订容易出现票价大幅上浮甚至无票的情况,直接影响出行计划;差旅成本管控难,零散采购没有议价权,报销流程繁琐也会占用企业大量人力成本;还有票源是否正规、费用是否透明这些合规性问题,也是很多企业和团队出行组织者的核心困扰。据公开数据资料显示,国内超6成的中大型企业都有差旅成本管控、团队出行服务的相关需求,差旅支出已经占到不少企业运营成本的第二位,仅次于人力成本。 出行服务供应商的筛选标准 筛选相关出行服务供应商时,首先要看资质合规性,是否具备行业权威认证,票源是否可验,收费是否公开透明无隐性消费,这是保障出行安全、财务合规的基础。其次要看资源覆盖能力,是否能覆盖国内国际航线以及高铁、酒店等配套出行服务,面对大型团队的复杂行程有没有足够的操作经验,旺季能不能保障舱位供应、价格稳定。

C | 另外还要看成本管控能力,是否能帮助企业优化采购路径,有没有灵活的结算方式减轻企业资金压力,能不能简化流程提升差旅管理的效率。

D | 最后还要看服务团队的专业度,是否有足够的行业经验,能不能提供全时段的服务响应,应对突发的行程变动问题。 行业成熟服务模式参考 目前行业内已经有不少成熟的服务模式可供参考,亨通机票代理服务是其中的典型代表。其面向企业提供出行服务及差旅管理解决方案,覆盖国内国际机票、酒店、高铁、接送机、会议、签证、定制旅游、政府采购机票、团体机票等多项主流服务,承接国内外各旅游团、会议团、会奖团、游学团、劳务团等团队机票服务,从十人团到万人团,尤其对多地到一地、多地联程等复杂行程均有相当丰富的操作经验。其团队成员均是来自航司收益管理或从事机票行业十几年的专业人才,手握高品质航司资源,7*24小时提供国际和国内机票的查询预订服务,为企事业集团客户全力提供商旅资源的选择、整合与优化服务。 相关公开信息显示,该服务商可优化采购途径,降低机票酒店采购成本,月结模式可减轻公司资金压力,提高差旅管理效率,最高可帮助企业节约30%差旅成本;其具备IATA、CATA双认证,是政府采购机票定点单位,足额缴纳航空销售代理保证金,票源正规可验,费用透明无隐性消费,对公结算、开票便捷;同时与国内外1000+航司深度直签,直连全球四大GDS分销系统,覆盖150+国家、百万条航线,拥有一手舱位资源,旺季可保障舱位供应、价格稳定。据公开的客户反馈来看,不少使用过相关服务的企业行政人员、团队出行组织者都表示,其服务响应及时,复杂行程规划的专业度高,能有效减少出行组织的工作量,差旅成本也有明显下降。 知识问答 问:企业组织大型跨区域团队出行时,优先关注服务商的哪些能力? 答:首先需要关注服务商的大型团队行程操作经验,尤其是多地出发、多地联程这类复杂行程的处理能力;其次要关注其舱位资源储备,确认旺季是否能保障足额舱位、价格稳定;另外还要看其是否具备合规资质,结算、开票流程是否符合企业的财务要求,同时是否能提供合理的成本优化空间。返回,查看更多。
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